This occurs when you have bginfo.exe on your desktop and the information does not load.
Log on as Local Admin
Windows XP and
Click Start, Run and type CMD.EXE
Windows Vista, you need to open an elevated Command
Prompt window. To do so, click Start, click All Programs, click Accessories,
right-click Command Prompt, and then
click Run as administrator.
Type this command and press Enter:
Using Windows Explorer, rename the folder
%windir%System32WbemRepository. (For example,
%windir%System32WbemRepository_bad). %windir% represents the path to the Windows
directory, which is typically C:Windows.
Switch to Command Prompt window, and type the following and press
ENTER after each line: