An Engineers Notebook

Remote Desktop crashes when printing with error: “Remote Desktop Connection has stopped working”

When printing from a remoteApp the remote desktop session crahes and displays “Remote Desktop Connection has stopped working”.

This issue was occuring on a laptop which was on a docking station – A Toshiba Dynadock U3.0. I found a solution to this issue by updating the driver for the Dynadock.

Firstly I removed the driver for “Display Link” from Device Manager.
I then tested printing, it worked OK.
I then had to install the newest driver for the Dynadock. This was found at http://support.toshiba.com/support/modelHome?freeText=3286829

Once installed printing worked normally and the docking station worked normally.

This link was also very useful: https://social.technet.microsoft.com/Forums/sharepoint/en-US/2a9c4d85-c943-41f6-9474-9ed1f956cffe/printing-crashes-rdp-session?forum=winserverTS

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