An Engineers Notebook

Remote Desktop crashes when printing with error: “Remote Desktop Connection has stopped working”

When printing from a remoteApp the remote desktop session crahes and displays “Remote Desktop Connection has stopped working”.

This issue was occuring on a laptop which was on a docking station – A Toshiba Dynadock U3.0. I found a solution to this issue by updating the driver for the Dynadock.

Firstly I removed the driver for “Display Link” from Device Manager.
I then tested printing, it worked OK.
I then had to install the newest driver for the Dynadock. This was found at

Once installed printing worked normally and the docking station worked normally.

This link was also very useful:

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