An Engineers Notebook

Hyperlinks not working in Outlook – Your organization’s policies are preventing us from completing this action for you. For more info, please contact your help desk.

This is an issue to do with the default application of file types.

1. Set the default email application as Outlook.
Go to the Control Panel > Programs> Defualt Programs > Set your default Programs > Select Outlook > Select ” Set as Default Program”

2. Set Internet Explorer as the default application as your browser.
Set this in the same screen as above.
3. Set the following reg key – HKEY_CURRENT_USERSoftwareClasses.html. Verify that the Default value of this key is htmlfile.
Run > “regedit” > navigate to the location in the registry > Modify the registry value to “htmlfile”.

You could do this in an elevated CMD prompt as:

REG ADD HKEY_CURRENT_USERSoftwareClasses.htm /ve /d htmlfile /f

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