Prepare G-Mail account for Outlook | Setting up Gmail account in Outlook

You now have to enable two step authentication and create an APP Password to be able to use your G-Mail account in Outlook.


My opinion,

Complete ball ache!


Items that are deleted from a shared mailbox go to the wrong folder in Outlook

If you have access to another's mailbox and you delete an email, by default the deleted email will go to your own deleted items folder, not the deleted items folder of the mailbox your accessing. To get around this there is a hotfix from Microsoft for every version of Outlook. See the link below.

How to make sent items go into a secondary (shared mailbox) instead of your own

Note If you're running Outlook 2013 or a later version, you don't have to install any hotfix.

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following registry subkey:

Note The x.0 placeholder represents your version of Office (16.0 = Office 2016, 15.0 = Office 2013, 14.0 = Office 2010).

  1. On the Editmenu, point to New, and then click DWORD Value.
  2. Type DelegateSentItemsStyle, and then press Enter.
  3. Right-click DelegateSentItemsStyle, and then click Modify.
  4. In the Value databox, type 1, and then click OK.
  5. Exit Registry Editor.

Rebuilding Search Indexes

How do I rebuild the search index in Microsoft Outlook?

If Outlook is not searching all of your email correctly, you can rebuild the Outlook search index to fix this:

  • Click on File then Options

  • Select Search on the left then click Indexing Options 
    Click Search then Indexing Options

  • Click Advanced 
    Click Advanced

  • Click the Rebuild button 
    Click Rebuild

This will cause Outlook to rebuild its entire search index. This can take a long time to complete but you can continue to use Outlook and it will do this in the background.

Hyperlinks not working in Outlook - Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk.

This is an issue to do with the default application of file types.

1. Set the default email application as Outlook.
Go to the Control Panel > Programs> Defualt Programs > Set your default Programs > Select Outlook > Select " Set as Default Program"

2. Set Internet Explorer as the default application as your browser.
Set this in the same screen as above.
3. Set the following reg key - HKEY_CURRENT_USER\Software\Classes\.html. Verify that the Default value of this key is htmlfile.
Run > "regedit" > navigate to the location in the registry > Modify the registry value to "htmlfile".

You could do this in an elevated CMD prompt as:

REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f