17. March 2016
Rich
Tech Guides
When printing from a remoteApp the remote desktop session crahes and displays "Remote Desktop Connection has stopped working".

This issue was occuring on a laptop which was on a docking station - A Toshiba Dynadock U3.0. I found a solution to this issue by updating the driver for the Dynadock.
Firstly I removed the driver for "
Display Link" from
Device Manager.
I then tested printing, it worked OK.
I then had to install the newest driver for the Dynadock. This was found at
http://support.toshiba.com/support/modelHome?freeText=3286829Once installed printing worked normally and the docking station worked normally.
This link was also very useful:
https://social.technet.microsoft.com/Forums/sharepoint/en-US/2a9c4d85-c943-41f6-9474-9ed1f956cffe/printing-crashes-rdp-session?forum=winserverTS
11. January 2016
Rich
Tech Guides
Com Surrogate
Error
(Or explorer crashes when printing
from Picture Viewer)
This issue also Causes Graphics
distortions in Microsoft Office in the form of white blocks covering the ribbon menu.
This error can be fixed by installing the latest graphics driver for your machine.
11. January 2016
Rich
Tech Guides
Printer prints a page with a PCL XL Error message
1. First we
removed printer in "Devices and Printers"
2. Then we
stopped print spooler
3. In registry
we opened
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
x64\Print Processors\
4. We renamed
all Print Processors that were listed. Like Winprint to Winprint.old, Hpcpp107
to Hpcpp107.old, and so on ...
5. We started
print spooler
6. Removed
driver pack in Print Management MMC
7. Reopened
registry location
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows
x64\Print Processors\
8. Renamed back
all Print Processors back to Winprint.old to Winprint, Hpcpp107.old to
Hpcpp107, and so on ...
9. Restart print
spooler (stop and restart)
10. Installed
new printer drivers
11. Tested
printing