TechShizz | All posts tagged 'Office 365'

Message Trace in Office 365 not working

If your have issues using the message trace in O365 to download the report, you can use the following syntax in PowerShell:


Start-HistoricalSearch -ReportTitle "Search" –RecipientAddress –SenderAddress -StartDate mm/dd/yyyy -EndDate mm/dd/yyyy -ReportType MessageTraceDetail  -NotifyAddress <email address of a user of domain  where you want to receive the notification>


OneDrive for Business Sync Issues

We have found that many sync issues for One Drive for Business can be resolved by Upgrading Office to 2016 and install the full E3/E5 suite and then install the new OneDrive for Business sync client.

Users must be on this licences version of Office 365 for this resolve to work.

Setting up Scan to E-Mail over Office 365

  1. Log on to the Konica Minolta Bizhub device administration page.
  2. Log in as an administrator.
  3. Go to the Network tab.
  4. Go to the Email Settings tab.
  5. Go to the Email TX (SMTP) tab.
  6. Make sure the Email TX Setting checkbox is checked.
  7. Make sure the Please check to enter host name checkbox is checked.
  8. Type the name of your Office 365 server in the SMTP Server Address box. ""
  9. Set the Use SSL/TLS drop down to Start TLS.
  10. Set the Port Number box to 587.
  11. Make sure the Device Mail Address is the same email address as the account you are planning to use for SMTP Authentication in the steps below.
  12. Check SMTP Authentication checkbox.
  13. In User ID type the username of your Office 365 account. This will be the complete email address. This account MUST have the Global Administrator permission set in Office 365. (Part of the trial and error I did was trying to use standard Office 365 users accounts – they would never work. Only an account that was a Global Administrator would seem to relay.)
  14. Check Password is changed checkbox.
  15. Enter your password in the password field.
  16. Click the OK button to save.
  17. Then click on the System Settings tab.
  18. Click on the Machine Settings tab.
  19. In the Email Address fields enter the email address you used for SMTP authentication in step 13.
  20. Log into the account via OWA, before it will work! (This step I've just added as it would not work Immediately). 
  21. All configured! Do a test scan-to-email.

Deploying Office via Group Policy

Before installing office like this you need to ensure that office has been removed from all target machines.

1. Create a software distribution share on the local network and share to all users
2. Download and configure office for deployment using the Office Deployment tools. Ensure the correct version, language, update path and architecture is configured in the configuration.xml.
3. Create two group policies: The first is to give users local admin rights and remove UAC. The second is to deploy the software.

The the permissions policy you must disable UAC and create an entry in the restricted groups as below. This policy will apply to all computers that the software is deployed to.

The second policy simply adds a login script to point to the UNC path of the Install.bat for the deployment tool.
For more info on this see Installing office with Click to Run.

Removing Office 365 via Group Policy

This guide assumes you have a software distribution point set up for you office 365 deployment.
Computers should have UAC disabled and user should have local admin rights. To achieve this use group policy.

1. Change the configuration.xml file to this:

<Configuration> <Remove All="TRUE"/> </Configuration>

2. Create or use your existing group policy to run the startup script for your office 365 deployment.
3. Reboot the machines which need Office 365 removing, the software will be uninstalled on logon.