TechShizz | All posts tagged 'Fault Finding'

Default Programs Shell Shortcut

In a locked down environment, the Default Programs menu might be unavailable. You can still access is by pasting this into the run command dialogue box.

%windir%\explorer.exe shell:::{17cd9488-1228-4b2f-88ce-4298e93e0966}

Big Hand not recording error

1.Close Big Hand

2.Ensure USB is plugged into the laptop not dock

3.Open Big Hand

4.Tools > Options

Audio Device Selection

5.Ensure the Playback device is set to Speak Mic / Audio Control Device

6.Next ensure that the Control Device is set to the device model


Big Hand Options menu

7.Test record and playback.

Rebuild a Windows 7 User Profile

1. Restart PC and Login as a Local Admin.

2. Rename: c:\users\%username%

3. Export (just as a backup in case you need it) and then delete registry key:


(Look through each Profile key under this reg key and view the “ProfileImagePath” to find which key is related to which user)

4. Logout and login as the original user and it will create a new profile for them.

If you do not delete the registry key it will continually give a “temporary” profile to that user infinitely or until you rename their c:\users\%username% folder back.

Run Once

When an application is set to start up at logon but is not listed in the startup folder it's often worth checking these locations

Registry Paths


Windows Start-up Locations


HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Run

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon


Run once







Also see…

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup.

\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Useful Commands

Kill a process on a remote computer

taskkill /s {hostname} /f /im winword.exe

See a list of processes on a remote computer

Tasklist /s {hostname} | sort

Cd \program files\microsoft\office14\       >       Outlook /clearviews  /safe


Resets all network adapters

netsh int reset all

Repair and applicaion via CLI - (MSI required)

Repair from CLI:  <path>\<exe/msifile> /q REINSTALL=ALL REINSTALLMODE=secum REBOOT=R


Install a driver via CLI

Install driver/App: msiexec /I "c:\%MSI%" /quiet /promptrestart /l* C:\installlog.txt


Windows Services

Query services

Sc query

Stop & start the spooler

Sc spooler stop

Sc spooler start

If you get operating system errors, run system file checker to try to repair critical OS files

System File Checker: SFC /Scannow


Show free disc space

fsutil volume diskfree c


Clean Disk  -   c:\windows\cleanmgr.exe /d c: