TechShizz | All posts tagged 'Fault Finding'

Word crashes on files opened as email attachments

Word crashes on LOOP when opening document from email attachment.

This happens after clicking "Enable Editing" on the security pop up in word.

To Resolve, disable the security setting as follows:

UNCHECK "Enable Protected View or Outlook attachments.


Embedded files in PDFs wont open

If you have a PDF file with a .docx .xlsx or any other file format embedded within it it's possible it wont open due to some security settings in the registry.

HKLM>SOFTWARE>Policies>Adobe>Adobe Reader><Version>>FeatureLockDown>cDefaultLaunchAttachmentPerms>

Edit the tBuiltInPermList key:

To modify the level of user access to file types:

  1. In the Add and Modify File Types (Extensions) list, scroll to the file type you want to modify.

  2. Set the user access level when opening or launching the file type to one of the following:

    • Unspecified: Sets tBuiltInPermList to 1.
    • Allowed: Sets tBuiltInPermList to 2.
    • Prohibited: Sets tBuiltInPermList to 3.

This feature sets:

[HKLM\SOFTWARE\Policies\Adobe\<product name>\<version>\FeatureLockDown\cDefaultLaunchAttachmentPerms\

.264 Video not playing in VLC Player

To enable playing of .264 files reconfigure as follows.


Tools > Preferences > Demuxers > (Change Demuxer module to “H264 video demuxer”)


No additional software is required.

VLC Demuxers